GENERAL TERMS AND CONDITIONS OF USE AND SALES
INTRODUCTION
The e-commerce website, accessible on the following address www.store-legacy.com (" the Website") is managed by the company BOW FRANCE ("the Company"), a simplified share company (SAS) with a capital of 255 517,47 euros, Paris Trade Register n° 538 203 035, with head office at 125 avenue des Champs Elysées, 75008 Paris
The Company sells items and accessories from well-known brands ("the Products"). This document sets out the general terms and conditions of use for the Website as well as the general terms and conditions of sale (the "Terms & Conditions") between the Company, and any natural person aged 18 or over wishing to use the Website or make a purchase on the Website ("the Customer").
The Company sells the Products on its website to final customers only. Any Order that obviously does not correspond to a retail sale and, more generally speaking, any fraudulent Order or Order deemed to be such, will be considered by the Company to be null and void.
The Company reserves the right to limit the quantities of any item delivered to the same Customer and even to the same postal address. The Customer undertakes that the purchase of Products on the Website does not have any direct relationship with a business activity and is limited to strictly personal use.
Prior to using the Website, you are advised to read these Terms & Conditions and our Privacy Policy (the "Privacy Policy") that is accessible at the bottom of our home page. By using or placing an order on the Website, you are accepting these Terms & Conditions and the Privacy Policy.
The Company reserves the right to update or revise these Terms & Conditions without prior notice. Any Terms & Conditions applicable to the Customer are those in force at the time of using or placing an order on the Website.
Article 1 – Creating An Account/Subscription To The Newsletter/Ordering As A Guest
The creation of an account (“the Account”) is mandatory in order to place an order on the Site. As such, the Customer must provide some information (surname, first name, postal address, email, password, etc.), some of which are mandatory and identified by an asterisk. By creating its Account, the Customer accepts our Privacy Policy.
When creating his Account, the Customer will be able to subscribe to the newsletter. It is also possible to subscribe to the newsletter without creating an Account, by entering your email address at the bottom of the home page in the space provided for this purpose.
Following the subscription to the newsletter, the Customer will receive a Promotional Code (the "Code") allowing him to benefit from a reduction of 10% on his first order, provided that this first order is for an amount greater than 100 Euros, USD or GBP. To take advantage of this welcome offer, the Customer must enter the Code WELCOME10 when paying for their first order. The Code can only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate or coupon (including the sale and purchase of gift cards). This offer is non-transferable, non-exchangeable and no cash alternative is offered. The Code is valid for 30 days from the subscription to the newsletter. Some categories of products are excluded from this offer and therefore cannot benefit from the Code, namely Beauty, Jewelry and Watches categories.
The Website offers the Customer the option of ordering Products as a guest, which does not involve the creation of an Account. When using this method, the Customer must provide the information required to process his order. At the end of the purchase process, the Customer is invited to create an Account or to continue placing the order as an unregistered guest user. When placing an order for Products as a guest, the customer's personal data is collected in accordance with the methods described in the Privacy Policy.
Article 2 – Prices And Ordering
2.1 Prices
The sales price of the on-line Products sold on the Website are indicated in Euros, USD or GBP. Indicated prices are the ones in force at the time at which the Customer placed the Order. The sales price of the Products can be changed by the Company at any time. Any changes will be indicated to the Customer before the order is completed.
The prices on the Website can be different from the prices in the LEGACY store in Paris (19 avenue George V, 75008 Paris, France). The Customer cannot claim a right to price alignment online and in store.
Prices do not include shipping costs, which are invoiced in addition to the price of the Products. Shipping costs will be indicated before the Order is confirmed by the Customer. The different methods of shipping are indicated below in these Terms and Conditions. They can be changed at any time by the Company.
Our prices are displayed All Taxes Included for orders to countries of the European Union. For orders destined for countries outside the European Union, prices are indicated excluding taxes. However, these orders are subject to any taxes and customs fees in the country of destination. These costs and the related formalities are the responsibility of the Customer/recipient. They are to be paid directly to the carrier upon delivery.
2.2 Product Characteristics
The Customer can consult the essential characteristics of the Product(s) proposed on the Website before placing an Order.
The information, characteristics, photographs and graphics presented on the Website or in the e-mails sent by the Company are presented with the greatest possible accuracy. Each Product sheet is written based on information provided by the manufacturer or supplier of the Product, and presents the essential characteristics of the Product selected. The Customer is informed, subject to his rights, of the possibility of a difference in presentation on Delivery resulting from a modification of the packaging (photograph and illustrations) by the manufacturer or the supplier, this difference not affecting in any way the content and characteristics of the Product.
The Products are compliant with current French legislation. The Company may not be held liable in the case of non-respect of the legislation of the country to which the Product is delivered. It is therefore up to the Customer to make the necessary checks with the local authorities of the country/region of delivery of the Products.
The Company cannot guarantee that the information provided on the Product packaging will be translated into all languages of the world.
2.3 Product Availability
The order implies acceptance of prices and description of the Products available for sale. The Company is committed to honoring Product orders while stocks last.
In the absence of availability of one or more Products after the order has been placed, the Company will inform the Customer by email when the Product will be available again or, if it is no longer available, where applicable. In the event that Products are unavailable or if the Customer cancels their purchase, the order for the product will automatically be cancelled and the amount will be refunded via the payment method used to place the order.
2.4 Placing Of An Order
Purchases made on the Website are reserved for non-professional private customers for their own use. This is why the Company only sells products in quantities that correspond to the average requirements of a household. In pursuance of article L121-11 of the French consumer code, the Company reserves the right to refuse or cancel, for legitimate reasons, any Order for which the number of Products or the amount to be paid (for one or several orders combined) does not correspond to the average usual use of a household or that would indicate that a business activity is being carried out by the Customer in relation to the products ordered.
Acceptance and confirmation of the order are carried out by a series of data entries on successive screen pages:
- Addition of the chosen Products in the Shopping Bag
- Validation of the Shopping Bag
- Entering the Customer's contact details through the connection to his account or as a guest
- Confirmation of the type of delivery
- Adherence to these Terms & Conditions
- Choice of payment method and confirmation of choice of payment method
Once the mode of payment has been selected, the Customer must proceed to the payment of his order on the secure interface, which will formalize in a firm and definitive manner the sales contract which binds him to the Company.
Any order implies acceptance of the prices and description of the Products available for sale.
In all cases, the online provision of the credit card number and the final validation of the order by the Customer will constitute proof of the order and payment of the sums for the Products selected in the order. This validation is worth signature and acceptance of all the operations carried out on the Site.
An email is automatically sent to the Customer in order to confirm the order provided that the email address indicated in the inscription form does not contain an error. The Customer must check the completeness and conformity of the information which he provides to the Company. The latter cannot be held responsible for possible errors of data-entry and the consequences in terms of delay or delivery error. In this context, all the expenses engaged for resending will be the responsibility of the Customer.
The Customer can at any moment check the status of his order by consulting the heading "My account" on the Website. This following of the order makes it possible for the Customer to know the stage of processing of his order, but also the stage of sending or delivery of his parcels. This last following of delivery is carried out with the deliverers' Internet interface. The Company thus cannot be held accountable for the unavailability or errors that may affect the information supplied by its transporters.
2.5 Pre-Orders
Some Products may be available for Pre-orders. The Customer will be debited at the time of the Pre-order and the delivery will be made when the Product is available. The Website will specify to the Customer within which time the Products will be available.
Article 3 – Deliveries/ Click&Collect
3.1 Delivery Methods And Delivery Times
The Products are shipped to the delivery address provided by the Customer during the ordering process.
The Customer is informed that the Company cannot be held responsible for the impossibility of delivering the order in the event of incorrect information when the Customer enters his delivery details. Delivery cannot be made if the delivery address is a PO box.
For certain Products, specific because of their value or their nature, the use of a carrier defined by the Company will be imposed on the Customer. Apart from these specific cases, the Customer may choose between the delivery methods below. Delivery times are given as an indication, apart from all cases of force majeure and outside certain periods of high activity, such as sales periods, and subject to validation of the order and payment by the Customer.
a) Click&Collect at the Parisian store LEGACY (Free Service)This delivery service allows the order to be delivered to the Parisian store LEGACY (19 avenue George V, 75008 Paris, France). Once the order is ready for Click & Collect, an email containing an order number is sent to the Customer. To pick up the order, the Customer must present this order number as well as his identity document. The order remains available in the shop for 14 days. If the order has not been collected after 14 days, the order will be cancelled and the Customer will be refunded via the payment method used to place the order. The pick up of the order is possible on the days and hours of opening of the store : Monday to Saturday from 11 a.m. to 8 p.m.
b) STANDARD DeliveryEuropean Union countries: delivery of Products 3 to 6 working days after the date of the order Countries outside the European Union: delivery of Products 3 to 10 working days after the date of the order
c) EXPRESS deliveryEuropean Union countries: delivery of Products 1 to 4 working days after the date of the order Countries outside the European Union: delivery of Products 2 to 7 working days after the date of the order
3.2 Delivery Costs Including Tax
The price list below is provided for information only. Given the weight and/or volume of certain products, additional costs may apply. The Customer will be informed of this when choosing the type of delivery.
Cart Amount Under 200€ |
Cart Amount Above 200€ |
|||
---|---|---|---|---|
Countries | Standard | Express | Standard | Express |
Andorra | 10 € | 15 € | FREE | 15 € |
Austria | 10 € | 15 € | FREE | 15 € |
Belgium | 10 € | 15 € | FREE | 15 € |
Croatia | 10 € | 15 € | FREE | 15 € |
Cyprus | 10 € | 15 € | FREE | 15 € |
Czech Republic | 10 € | 15 € | FREE | 15 € |
Denmark | 10 € | 15 € | FREE | 15 € |
Estonia | 10 € | 15 € | FREE | 15 € |
Finland | 10 € | 15 € | FREE | 15 € |
Germany | 10 € | 15 € | FREE | 15 € |
Greece | 10 € | 15 € | FREE | 15 € |
Hungary | 10 € | 15 € | FREE | 15 € |
Ireland | 5 € | 8 € | FREE | 8 € |
Italy | 10 € | 15 € | FREE | 15 € |
Latvia | 10 € | 15 € | FREE | 15 € |
Lichsteinstein | 10 € | 15 € | FREE | 15 € |
Lithuania | 10 € | 15 € | FREE | 15 € |
Luxemburg | 10 € | 15 € | FREE | 15 € |
Malta | 10 € | 15 € | FREE | 15 € |
Monaco | 5 € | 8 € | FREE | 8 € |
Norway | 10 € | 15 € | FREE | 15 € |
Poland | 10 € | 15 € | FREE | 15 € |
Portugal | 10 € | 15 € | FREE | 15 € |
Romania | 10 € | 15 € | FREE | 15 € |
Slovakia | 10 € | 15 € | FREE | 15 € |
Spain | 10 € | 15 € | FREE | 15 € |
Sweden | 10 € | 15 € | FREE | 15 € |
Switzerland | 10 € | 20 € | FREE | 20 € |
The Netherlands | 10 € | 15 € | FREE | 15 € |
3.3 Delivery Against Signature And Insurance
Orders are delivered against signature. The Customer's order is insured against theft and accidental damage until it is delivered. Once delivered to the address indicated and signed, it is no longer covered by our insurance. If the Customer is not available when the Product arrives, the carrier will make two more attempts to deliver the Product to the Customer.
When finalizing his order, the Customer may choose not to sign to acknowledge receipt of his order. By selecting this option, the Customer accepts our Terms & Conditions and assumes full responsibility in the event of loss or damage to the package. Depending on the amount of the order or depending of the type of Products, a signature will be required, even if the Customer has opted out.
3.4 Delivery Conformity
It is the Customer's responsibility to check the conformity of the delivery in relation to his order and to report any error without delay. The Customer is also required to check the condition of the Products delivered.
Any package presenting apparent anomalies (damage, missing product compared to the order form, damaged or open package, defective product, etc.) at the time of delivery or collection by the Customer must imperatively be the subject of a complaint sent to customer service within 3 days of the date of delivery or collection at the following address: support@store-legacy.com
After obtaining the return authorization from customer service, the Customer must return the Product concerned by imperatively following the procedure for returning the Products described in article 9.
If the anomaly is proven and confirmed by the Company, the Customer will receive, subject to receipt of the package by the Company, an e-mail indicating whether the Product concerned can be exchanged or refunded.
If applicable, the reimbursement of the Product, the delivery costs and the costs incurred for the return will take place within 14 days from the date on which the Company will have confirmed to the Customer that he is entitled to said reimbursement.
3.5 Delivery Restrictions
The Company reserves the right to restrict the conditions and territories of delivery depending on the type of Products and/or the territories concerned.
Article 4 – Payment
4.1 Means Of Payment
The Customer can pay for his order online by:
- Bank card (Carte Bleue, Visa, Mastercard, American Express, Discover, Diners Club)
- PayPal : this type of payment is subjected to the conditions of use of Paypal as well as the regulation on the respect of the private life of Paypal
- Apple Pay : this type of payment is subjected to the conditions of use of Apple Pay as well as the regulation on the respect of the private life of Apple Pay
- Google Pay: this type of payment is subjected to the conditions of use of Google Pay as well as the regulation on the respect of the private life of Google Pay
- E-gift cards valid for 1 year on the Site (see article 5)
Online Credits : online credits are credits issued exclusively by the Company and can only be used on the Site by their beneficiary for a period of one year from their date of issue
The Customer guarantees the Company that he has the necessary authorizations to use the method of payment chosen by him, during the confirmation of the purchase order. The debit for purchases on the customer's account is done at the time of the processing of the order.
The Company uses all means necessary to ensure the safety and confidentiality of data transmitted online. To this end, the Website uses a protected mode of payment SSL (Secure Socket Layer) which allows the encoding of your banking co-ordinates during their transmission on the Internet.
The Company reserves the right to suspend the processing and delivery in the case of a payment authorization by bank card being refused by officially accredited organizations or in the case of non-payment. The Company notably reserves the right to refuse to process and deliver an order placed by a Customer who has not paid in total a previous order, or with whom a dispute over payment has still not been settled.
If the Customer's card issuer is based within the European Union, the Customer may be required to confirm their identity under the requirements of the European Payment Services Directive 2 (PSD2). The Customer will be redirected to another page to enter additional information or will have to confirm his identity using his mobile phone.
4.2 Invoice
An invoice in electronic format will be available in the Customer's Account. It will also be sent to the Customer by e-mail.
Article 5 – E-Gift Cards
The Customer can buy one or more e-gift cards on the Website, which will be exclusively usable on the Website.
The minimum amount of an e-gift card is 50€ (or 50 USD or 50 GBP) and can go up to 1000€ (or 1000 USD or 1000 GBP), loading can be done in increments of 50€ (or 50 USD or 50 GBP).
The e-gift cards are valid for 1 year and can be used in 1 or more times. They can be combined with each other within the limit of 1000€ (or 1000 USD or 1000 GBP). They are non-exchangeable, non-refundable and non-transferable.
When creating an e-gift card, the Customer must enter the email address of the person receiving it ("The Recipient"). This email address cannot be changed at a later date. In the event of an error being made when entering the e-gift card recipient's address, the Customer can ask for their order to be cancelled. The amount corresponding to the cancelled e-gift card will then be fully refunded via the payment method originally used to place the order. No request for cancellation will be accepted if the e-gift card has been used by its Recipient.
The Beneficiary will receive the e-gift card only in digital form with a code to be entered before payment of the order.
Article 6 – Retention of ownership - Transfer of risk and ownership
The Company retains full ownership of the Products sold until the full price has been completely paid, including the principal, expenses, taxes and compulsory contributions.
Article 7 – Intellectual Property
All text, comments, photos, branding, illustrations and images reproduced on the Website are protected under copyright and intellectual property law. These elements are, and remain, the exclusive property of the Company or the holder of the intellectual property rights concerned.
All total or partial reproduction of the Website or any of its elements, on any medium or for any reason whatsoever, is strictly prohibited.
Article 8 – Right of withdrawal
The Customer has a period of fourteen (14) days to exercise his right of withdrawal and return at his expense and without reason, the Product(s) he has ordered.
This period runs from
- the date of delivery of the Products to the delivery address indicated by the Customer (and in the absence of the latter, from the date of first presentation of the package containing the Products),
- or from the day on which the Customer is informed by the Company of the delivery of his order in the LEGACY store in the event that the Customer has opted for Click&Collect
The Customer will inform the Company of its decision to withdraw by sending it, before the expiry of the aforementioned period, a withdrawal form by e-mail to the following address: support@store-legacy.com
Withdrawal form
I hereby notify you of my withdrawal from the contract relating to the sale of the Product mentioned below:
Ordered on:
Received on:
Order number :
Name of Client(s):
Address of the Client(s):
Date :
The Product(s) must be returned by the Customer to the Company at the latest within fourteen (14) days following the communication by the Customer of his decision to withdraw. The Product(s) must be returned under the conditions described in article 9 and especially in his (their) packaging and its (their) original packaging, bearing their original label, unworn, unwashed by sending it (them) by post (at its sole expense) to following address:
BOW France
LEGACY Webshop Returns
125 Avenue des Champs Elysées
75008 Paris
France
For some Products, specific because of their value or their nature, the use of a carrier defined by the Company will be imposed on the Customer.
In all cases, the Product(s) thus returned must be accompanied by the delivery note received in the package or the invoice received by e-mail when the Product is dispatched.
If the aforementioned conditions are met, only the price of the Product(s) purchased and the shipping costs will be refunded, except for additional costs resulting from your choice of a delivery method other than the most economical standard delivery offered by us. The return costs remain the responsibility of the Customer.
This refund will take place no later than fourteen (14) days from the date on which the Company was informed of the Customer's decision to withdraw. Nevertheless, in the absence of receipt by the Company, within this period, of the returned Products or proof of their shipment by the Customer, the reimbursement of the Products will then be deferred to the first of these two dates: the receipt by the Company of the Products or receipt by the Company of proof of shipment of the Products by the Customer.
The refund will be made via the same means of payment as the one used when ordering.
The right of withdrawal cannot be exercised for orders relating to:
- the supply of Products made according to the Customer's specifications or clearly personalized;
- the supply of sealed Products (perfumes, cosmetics, etc.) which have been unsealed by the Customer after delivery and which cannot be returned for reasons of hygiene or health protection.
Article 9 – Returns
In accordance with Article L 221-23 of the French Consumer Code, the Customer will be held responsible for any Product depreciation resulting from handling, other than what is necessary to establish its nature, features and, where applicable, whether it is operating correctly. Consequently, the Company reserves the right to refuse returns if the Product is not fit for sale (e.g. the Product is incomplete, damaged, worn, soiled or washed).
If you have received free items as part of your order, they must be returned with the products.
The returns form must be included in the package.
Each request for refund will be inspected and validated. Returns that do not comply with these Terms & Conditions will not be accepted and will be sent back to the Customer. Refunds will be made via the payment method used to place the order.
Our products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them (if applicable), as well as with the original box and delivery package, including all accessories and documents (certificates,...)
Orders for products that have been personalized in any way or otherwise made for you with bespoke specifications cannot be cancelled and such products cannot be returned to us for exchange or refund. This includes, without limitation, products that have been engraved or embossed.
Special cases:
- Works of Art Items must be returned complete (wedging accessories, manuals, certificates of authenticity, etc.) in their original packaging. Items returned incomplete, damaged or soiled will not be exchangeable and will be returned to the sender.
- Bags & Accessories Items should be returned as received, in their original packaging along with the certificates of authenticity and designer labels intact.
- Shoes must be returned in brand new condition. Please ensure to try them on while standing on a carpeted surface to avoid damaging the sole. The shoebox must be in perfect condition and must not be used as a shipping box under any circumstances. Shoeboxes should not be taped or written on.
- Fine Jewellery/watches These special pieces should be returned new and unused in their original packaging with plastic protection and all designer labels intact. Timepiece bracelets must be returned with the exact same number of links as in the original delivery package. We reserve our right not to accept any return if the product shows signs of wear, or has been used or altered from its original condition in any way or, as an alternative, may reduce the amount of any applicable refund or exchange accordingly.
- Beauty products/Perfumes/Aerosols Beauty items must be returned in their original, unsealed packaging with the protective plastic film and the lid intact. Items cannot be tried on and must be returned in brand new condition, unopened, unused, undamaged, unsullied, untested. To return a beauty item,please make sure to return the items in the original packaging. Perfumes and aerosols are final sale and may not be returned.
- Books must be returned complete in their original condition and in their original packaging (wrapped in plastic).
- Writing Instruments Writing instruments that have been filled with ink, as well as bottles and refills that have been opened, cannot be returned to us.
Article 10 – Guarantees
10.1 Exclusions of Guarantees
Products which have been modified, repaired or integrated by the Customer are excluded from the warranty. The warranty does not apply to apparent defects. The warranty does not cover products damaged in transit or damaged due to misuse.
10.2 Statutory warranties and guarantees
All Products sold on the Website benefit from the statutory guarantee (as defined in articles L217-4 et seq. of the French Consumer Code) and the warranty against hidden defects (as defined in articles 1641 et seq. of the French Civil Code) which means that the Customer can return products that are delivered with defects or do not comply with the contract of sale.
a)Statutory Guarantee
The French Consumer Code stipulates the following in relation to statutory guarantees:
Article L217-4: “The seller is required to deliver goods which comply with the contract of sale and is accountable for any lack of conformity at the time of delivery. The seller is also accountable for any lack of conformity resulting from the packaging or from instructions for mounting or installation when the seller is contractually responsible for same or when it is carried out under the seller’s responsibility.
Article L211-5: “To comply with the contract of sale the goods must:
1) Be suitable for the purpose usually associated with such a product and, where appropriate:
- correspond to the description given by the seller and have the qualities shown to the purchaser in the form of a sample or model;
- have the qualities that a purchaser might legitimately expect in view of public statements made by the seller, the manufacturer or its representative, particularly in advertising or labelling;
2) Or have the characteristics defined by mutual agreement between the parties or be suitable for any special requirement of the buyer, brought to the knowledge of and accepted by the seller.”
Article L211-12: The action resulting from lack of conformity is limited to two years after delivery of the goods.
b) Warranty against hidden defects
The French Civil Code stipulates the following in relation to the warranty against hidden defects:
Article 1641 of the Civil Code: “The seller warrants the goods sold against hidden defects which make them unsuitable for their intended purpose, or which reduce their possible use to such an extent that the purchaser would not have bought them or would have paid less, had they known”.
Article 1648 of the Civil Code: “Any action resulting from latent defects must be instituted by the purchaser within two years of the discovery of the defect. In the case set out in article 1642-1, the action must be instigated, under pain of debarment, within one year of the date on which the seller can be discharged from liability for visible defects or lack of conformity.”
10.3 Exercise Of Rights Under Legal Guaranties
To exercise his rights under the legal guarantees, the Customer must contact the Company at the following address: support@store-legacy.com . After verifying that the conditions for exercising the legal guarantees are respected, the Company may offer the Customer to grant him a credit note to be used exclusively on the Site within 1 year of its issue. If the Customer does not accept the credit note, the Company undertakes, according to the Customer's choice and after evaluation of the defect:
- Either to reimburse the full price of the returned Product,
- Either to reimburse part of the price of the Product if the Customer decides to keep the Product
Article 11 – Force Majeure
The Company incurs no liability if it is prevented from executing an order by an event of force majeure. Force majeure events are circumstances outside the control of the Company, including in particular important disruptions affecting the company, accidents, strikes, late or defective deliveries of raw materials or semi or completely manufactured products, restrictions imposed by authorities, health and pandemic conditions, fire, flood or other natural disasters.
Article 12 – Privacy Policy
The Company acknowledges that the personal data requested from the Customer will only be collected and used to the extent necessary to process his order and prepare invoices and sales documents.
With the Client's consent, the Company may also collect information that identifies the Client for use in future Company promotions and marketing campaigns.
In accordance with the law on the protection of privacy in force, the Customer has a permanent right of access, modification, rectification, opposition, portability and limitation of the processing of information concerning him.
This right can be exercised under the conditions and according to the methods defined in the Privacy Policy.
Article 13 – Customer Service
In the event of difficulty concerning the order or the Products, the Customer may contact Customer Service via the online contact form available at the following address: support@store-legacy.com
Article 14 – Mediation
In accordance with the provisions of the French Consumer Code concerning the amicable settlement of disputes, the Company adheres to the Service of the Mediator of the French Centre de Médiation et d’Arbitrage de Paris (CMAP) whose contact details are as follows: 39 avenue Franklin D. Roosevelt – 75008 Paris – https://www.cmap.fr/. After prior written action by consumers vis-à-vis the Company, the Mediator Service may be contacted for any consumer dispute whose settlement has not been successful.
Online Dispute Resolution Platform: In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of disputes online between consumers and professionals in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/
Article 15 – Accessibility Statement
The Company believes the internet should be available and accessible for anybody. We are committed to providing a website that is accessible to as many people as possible, regardless of ability.
Our ongoing accessibility efforts are dedicated to working towards conforming to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines aim to make web content accessible to users with sensory, cognitive, and mobility disabilities with the ultimate goal of accessibility for all users.
We recognize that accessibility is an ongoing concern. To that end, we continue to conduct reviews at reasonable intervals to assess the website ongoing level of substantial conformance with WCAG and to look for new ways we can continue to enhance the online experience for customers with disabilities.
We welcome comments and feedback on how to improve the website’s accessibility for all users. Please contact us to provide feedback at accessibility@store-legacy.com
Article 16 – Applicable Law And Jurisdiction
These Terms & Conditions are subject to French law. In the absence of reaching an amicable agreement, disputes shall fall within the exclusive jurisdiction of the competent French Courts, notwithstanding plurality of defendants and/or guarantee appeals, including emergency and precautionary proceedings, in summary proceedings or by petition.